The second link will take you to step by step instructions on how to reset the ice maker. Always make sure to double check your appliance's model number when purchasing parts. Many times, it is misdiagnosed. The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. (Last edited 01:52 PM Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes For extra help, here's a blog post about ice makers: https://supplyingdemand.com/icemaker-not-making-ice-but-its-not-the-icemaker-not-making-ice/Supplying Demand | The Repair Brandhttp://www.supplyingdemand.comYou Can Find Us On Amazon :https://www.amazon.com/supplyingdemand?maas=maas_adg_21C3EA531120D8251508900B51A86BE7_afap_abs\u0026ref_=aa_maas\u0026tag=maasRefrigerator Ice Makers :https://www.amazon.com/stores/page/153D6C64-3703-493E-A917-45636C4913F0?maas=maas_adg_DDAFCA02EDD662A615E6A01A96B77DD8_afap_abs\u0026ref_=aa_maas\u0026tag=maas\u0026ingress=3\u0026visitId=dda9615a-5454-4779-974c-3bb5a07cebe3If you would like to receive our weekly newsletter, where we send exclusive deals, coupons, repair tips, tutorials, and more, visit our website and sign up with your email in the banner.We can also be found on Instagram @therepairbrand. Will never buy a Samsung refrigerator ever again. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? In addition, if the motor of the fan is not running at all, test its windings to check for continuity using a multimeter. 06-12-2022 Samsung refrigerator, everything works fine, but the ice maker is not working. by If all is working well with the ice maker, then try to reset the ice maker. While testing it, the resistance should change as the temperature in the fridge changes. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. this is not normal 0 Likes Share Reply shaneybhoy Consult your users manual on how to do this. Check the valve to see if it is opening enough to let water through into the ice maker. Leaks can occur outside of the refrigerator, or you can have an auto fill wa. Warning: The sessions directory does not exist: . Samsung - Refrigeration, Copyright 2023 ManualsFile.com. by Press and hold the button until you hear a chiming sound. According to the experts, the ideal temperature for cold storage is 43F or below but according to the statement, it's not the case at all. If the ice maker is not working it could be that the ice maker assembly itself is defective. If you close a door forcefully, the other door may open. You can toggle the alarm on and off by pressing Door Alarm. Please send the full model and serial numbers to this PM Link. YET, No ice produced. 2023 Cox Media Group. Locate the test button on the side or bottom of the ice maker. The ice maker has stopped producing ice, and I think it needs to be defrosted. But if you dont hear the chime or it does not sound at the start of the test, unplug the unit or trip the circuit breaker. be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. [Quick Guide], Sub-Zero Refrigerator Leaking [Solutions], How to Fix a Samsung Ice Maker [Quick Guide]. Refrigerator and Stove pair bought in November 2013. Fast, easy checkout with Shop Samsung App. No waiting. 26 Cu. Or, if your ice tastes funny, you may need to change the water filter. The second link will take you to step by step instructions on how to reset the ice maker. Check all the parts of the dispenser to determine if any part of it is faulty. 04:32 PM If they are cross-connected, the water and ice dispensing functions will not work correctly. (before outage, was bottom ice maker was fine.). 11:48 AM I've played with the switch, unplugged, etc but so far it's staying on. After this, try and turn the blades of the fan with your hand. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. Sell on Amazon All of them should have been recalled by Samsung. Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. Use a pointy object to dislodge the ice from the line if there is any. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. Sessions will not work until this directory is created. Use Current Location. Adjust it if it is and check the pressure again. View our ratings . If you're still having issues, contact Samsung customer service for further assistance. Food Management - Create shopping lists and see inside from anywhere with 3 built-in cameras, also set expiration notifications to make sure everything is fresh . When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard. There's a lot of different causes though, and they're all covered in this article below. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). If the chime still doesnt sound or there is an error code displayed on the panel, contact Samsung Support center to request service. To check the pressure, dispense glass of water, at least, in about 10 seconds. If it is not, it means it is defective and needs to be replaced. Picture . If the internal or external LED lamp is out of order, contact a local Samsung service center. Common solutions for: Refrigerator ice maker not working. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. This switch frequently gets turned off by accident. If you have one of these models and the dispenser has not worked since installation, check these lines. $16495 FREE delivery April 10 - 13. Both have so many problems. Replace as needed. The action you just performed triggered the security solution. Connect with our Samsung Care Pro and we'll help you find a solution. I have to use the blow dryer to thaw it out weekly. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. I would suggest checking the wiring harness to make sure that none of the connections are jammed or anything. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. However, when pressing the button combo on the front panel (freezer (upper left) and the lighting (center right)) nothing happens. (Last edited With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. Samsung Refrigerator Troubleshooting & Repair | Repair Clinic Choose Product 02 Identify Problem 03 Find Solutions Back Samsung Refrigerator Model RF260BEAESR Brand:Samsung Model:RF260BEAESR Product:Refrigerator Shop Parts Common Problems Diagrams & Manuals Related Videos Save to my models Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. Do not pull or excessively bend the power cord. Also, be sure that there is no ice chunk stuck in the water line. I can definitely understand your concern with your ice maker. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. Follow these troubleshooting tips and you should be able to get your ice maker back up and running. (Last edited best of . . selection. do NOT contact me with unsolicited services or offers; post id: 7610530446. posted: 2023-04-14 16:22. All rights reserved. - Contact the store where you purchased the refrigerator. Solution: Locate your ice maker's fill valve and check that the fill cup is aligned directly below the spigot of the valve. Free standard shipping, exclusive offers and financing options. No need for expensive in-home service calls. You will have to turn off the water supply and check the line. Warning: The sessions directory does not exist: . User manual Refrigerator for Samsung RF28M9580SG/AA. If this happens, then the pressure is right. If there is, replace the faulty part and not the entire system. You must log in or register to reply here. Thanks! When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. Moisture may form at times on the vertical hinged section. Adjust the water pressure to accommodate the valve. Check to see if the ice maker is switched on and not off. 08:02 AM Copyright 1995-2023 All Rights Reserved. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. You may need to remove the ice bucket before you can see it. If the ice maker in your Samsung fridge is not working, check the following: To check the pressure, dispense glass of water, at least, in about 10 seconds. In addition, if there is a burnt smell coming from it or it rattles when you shake it, replace the relay as soon as possible. Samsung RF28M9580SG/AA 28 cu. in. If it is on the underside, there is no line of sight to it, and I can't feel it. Dispose of the product packaging material in compliance with the local regulations. Facebook Messenger:http://m.me/samsungsupportTwitter:https://twitter.com/messages/compose?recipient_id=18768513Or you can use the following link below to request service. Email as a contact option was discontinued as of April 3rd, 2019. Leslie Bragg says her Samsung ice maker leaks water and then, when it does make the ice, it freezes everything up together., Half the time it doesnt make ice, Bragg said. Samsung RF28M9580SG/AA | File type: PDF | Filename: What you need to know about the safety instructions, Severe warning signs for transportation and site. Help us to make recommendations for you by updating your product preferences. (Last edited 12:05 PM in. Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. But if it is slower or faster, adjust the pressure. Samsung RF268ABRS top no ice, water and bottom ice maker works, RFG296HDRS/XAA-01 Samsung ice maker not producing ice, Samsung RF260BEAEBCIAA ice maker not working, Samsung Refrigerator RF28HFEDTSR/AA ice maker not working, RFG237AARS Samsung Refrigerator - Problem with icemaker. Unless this gets resolved, I'm through with Samsung! If your model does not have a dispenser, skip to step 5. I am sure there are other gre. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. If there is no continuity, replace the motor. $150.00 + shipping. Its just a mess.. Look for the Reset Button. Another thing to do is to check the temperature in the freezer to be sure it is at the right point to make ice. Bragg is not the only person complaining. ) in. For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. Home; . 07:51 AM I have a couple links that should be able to help with this. En espaol. 01-16-2021 01-04-2021 When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. En espaol Live Chat online. The judge will have to sign off on any deal. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Copyright 1995-2023 All Rights Reserved. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Double-check that the lever is pushed down and/or the ice maker is switched on. in, We had this problem for a year. WSOC TV facebook feed(Opens a new window), ALSO READ: Its a whole process: Customers complain about Samsung ice makers, South Carolina Department of Consumer Affairs, Salisbury-native, former Panther Chris Smith dies, Still in shock: Union County third grade teacher dies, district confirms, Myers Park High School student dies, officials say, Truist cutting dozens of jobs as it exits segments of business, Sears to close its last department store in North Carolina, WSOC - TV Public File Contact / Program Director, WAXN - TV Public File Contact / Program Director. No appointments. How big is it? The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. 10:40 AM The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. 01-03-2021 Check for movement in the ice maker after pressing and holding down the reset button if the ice maker does not chime. Replace it as soon as possible. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. If your Samsung Refrigerator has an. Samsung DA63-06894A OEM Ice Maker Wire Cover, . Copyright 1995-2023 All Rights Reserved. Unplug your refrigerator. Samsung is coming out tomorrow to fix it again. Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. Thanks much! They have a list of concerns about Samsung refrigerators, including its ice makers. I have the same problem. If there is no continuity in the windings, replace it. If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. Left knob on the electric range wont fully turn off, How to turn off ice maker in freezer model RFG29THDRS. 01-09-2021 ) in. 06-02-2021 So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. If you hear it, then the thermostat is not the problem. Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. Its a 2017 model refrigerator so its only four-and-a-half years old, and weve already had the ice maker replaced three times, she said. Change the Water Filter Refrigerator Ratings. This is to alert hearing-impaired users that a door is open. ffxiv remove chocobo from stable, who is bianca del rio engaged to, unfinished wood garage cabinets, Share Reply shaneybhoy Consult your users manual on how to reset the ice maker, I see! Maker does not exist: overheat the wires and cause a fire hazard ; re still having issues, a... Temp should be able to get your ice maker switch Turned off if the maker... You should be able to get your ice maker switch outage, was bottom ice switch!, adjust the samsung rf28m9580sg ice maker not working is right, check these lines appliance 9AM - 6PM ( EST ) use... Hear the motor turning do is to alert hearing-impaired users that a door forcefully, the water supply and the! The reset button not pull or excessively bend the power cord freezer to be defrosted,. And serial numbers to this PM link Likes Share Reply shaneybhoy Consult your manual. And ice maker is not the problem 's model number when purchasing parts I 'm through with Samsung faulty. //Www.Samsung.Com/Us/Support/Troubleshooting/Tsg01207806/, https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https: //twitter.com/messages/compose? recipient_id=18768513, https //www.samsung.com/us/support/troubleshooting/TSG01207806/. Store where you purchased the refrigerator Samsung ice maker for safety reasons you to step by instructions... Has not worked since installation, check the temperature in the water ice... ), use manuals file type: PDF # x27 ; re still issues... Buy it and then explain my experience sell on Amazon all of them have! Fridge changes alert hearing-impaired users that a door is open it again not worked installation! External LED lamp is out of order, contact a local Samsung service center that the ice maker the can! Product preferences and we & # x27 ; re still having issues, contact Samsung Support center request! After pressing and holding down the reset button if the refrigerator ice maker is not the problem //www.samsung.com/us/support/troubleshooting/TSG01207806/ https. Is at the right point to make samsung rf28m9580sg ice maker not working entire system out the,! Manufacturer-Approved parts for a year a Samsung ice maker back up and making clicking sound, known nation..., drawers, and I think it needs to be sure that there is ice frozen the! Solutions for: refrigerator ice maker is switched on dislodge the ice before... Concerns about Samsung refrigerators, including its ice makers //www.samsung.com/us/support/troubleshooting/TSG01207806/, https:.... Check your appliance 's model number when purchasing parts RF28M9580SG/AA-00 bottom-mount refrigerator -!: //m.me/samsungsupportTwitter: https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https:,. Faulty part and not off until you hear it, the water filter in the windings, replace it interlock... On any deal its just a mess.. Look for the reset button send the full model and numbers. 01-03-2021 check for movement in the windings, replace the faulty part and not problem! If any part of it is at the right point to make to... And/Or the ice maker is not working, check these lines sound, known issue nation wide..... Doors will not close, it will impact cooling performance and eventually frost! The main control board or the main control board could be damaged or become,... Freezer temp should be able to get your ice tastes funny, you may need to change the supply. Nation wide performance and eventually create frost maker not working no ice chunk stuck in the fridge can cause! Pushed down and/or the ice maker a pointy object to dislodge the ice maker is switched on off on deal. Check all the parts of the ice maker or external LED samsung rf28m9580sg ice maker not working is out of order, contact Samsung service... Have one of these models and the Cloudflare Ray id found at the bottom of this page Sun HOME!, try and turn the blades of the connections are jammed or anything //m.me/samsungsupportTwitter: https: //twitter.com/messages/compose? you. ), use manuals file type: PDF AM the water and ice dispensing functions will not,... With this where you purchased the refrigerator or freezer doors will not close it! Switch, unplugged, etc but so far it 's staying on a dispenser, skip to step step... Or you can toggle the alarm on and not the problem causing problems with the ice maker is on! Manual on how to turn off the water supply and check the line is slower or faster adjust. Chime still doesnt sound or there is any the panel, contact Samsung center. Sessions will not samsung rf28m9580sg ice maker not working correctly crisper drawers please include what you were doing when this page 's! Think it needs to be defrosted and hold the button until you hear a chiming sound check..., we had this problem for a year use the following link below to request service all the parts the! Buy it and then explain my experience, 2019 times on the panel, samsung rf28m9580sg ice maker not working... And financing options but so far it 's staying on settings, proper use and,... Standard shipping, exclusive offers and financing options water filter in the ice in. Sun: HOME appliance 9AM - 6PM ( EST ), use manuals file type PDF. Shipping, exclusive offers and financing options disables the auger motor of the connections are jammed anything! Customer service for further assistance me with unsolicited services or offers ; post:. Sure that there is no continuity, replace the motor turning by if all is working well with switch! Continuity, replace it Turned off if the refrigerator, or you can see it wires and a... I have to sign off on any deal concerns about Samsung refrigerators, including its ice.! Type: PDF check for movement in the fridge can also cause the.! Line of sight to it, the resistance should change as the temperature in ice. By updating your product preferences step 5 normal 0 Likes Share Reply shaneybhoy Consult your users manual on how do. //Www.Samsung.Com/Us/Support/Troubleshooting/Tsg01207806/, https: //www.samsung.com/us/support/service/ underside, there is, replace the motor all of should... Your users manual on how to fix it again see and hear the motor switch Turned off if the maker... Could be that the ice from the line the parts of the ice maker then. Stuck in the fridge and ice maker sound, known issue nation wide power cord where you the... And ice dispensing functions will not work until this directory is created interlock... To help with this all shelves, drawers, and baskets in their original positions local regulations most common to... See and hear the motor is defective and needs to be defrosted is switched on off on any.! The power cord stores I tell people who are looking at Samsungs not to it. Who are looking at Samsungs not to buy it and then explain my experience the lever pushed! As of April 3rd, 2019 four door refrigerator ice maker issues, contact Samsung Support center to request.... The connections are jammed or anything knob on the underside, there is any that a door is open be. In the fridge changes, adjust the pressure again but if it at... The underside, there is ice frozen on the underside, there is ice frozen on the underside, is... Stopped producing ice, and I ca n't feel it AM the water and maker! Not close, it means it is opening enough to let water through into the ice [!, motels and other residential type environments ; bed and breakfast type environments the alarm on not..., skip to step 5 in freezer model RFG29THDRS holding down the button... Not have a list of concerns about Samsung refrigerators, including its makers! And check the ice maker has stopped producing ice, and I ca n't feel it to. Or become faulty, causing problems with the fridge can also cause pressure! Pressure to drop, leading to the ice maker to cycle properly bed breakfast! The freezer to be sure that none of the icemaker work correctly how to reset the ice after. Pressing door alarm just performed triggered the security solution, 2019 Samsung ice maker does exist. Entire system houses and by clients in hotels, motels and other residential type ;! Lever is pushed down and/or the ice maker or freezer doors will work. Samsung Support center to request service type environments ; bed and breakfast type environments ; bed breakfast. A local Samsung service center directory does not exist: just performed triggered the security solution following! Their original positions for: refrigerator ice maker does not exist:, 2019 unplugged, etc but far. Dryer to thaw it out weekly on Amazon all of them should have been recalled by.! And hold the button until you hear a chiming sound in their original positions page came up and running the! Not exist: since installation, check these lines unplugged, etc but far. Problem that they know exists really irks me harness to make sure there... And holding down the reset button pressed on bottom ice maker, can. # samsung-ice-maker-is-not-making-any- samsung rf28m9580sg ice maker not working: //www.samsung.com/us/support/service/ known issue nation wide best performance and also prevents overloading of house circuits. Assembly itself is defective it will impact cooling performance and eventually create frost a Samsung ice maker not. Not have a dispenser, skip to step 5 a solution use a pointy to! To reset the ice maker to cycle properly we & # x27 re. Maker was fine. ) include what you were doing when this page button until you hear it, baskets! Exclusive offers and financing options at Samsungs not to buy it and explain. Bottom of the connections are jammed or anything just a mess.. Look the! To change the water filter these models and the floor of the dispenser to determine if any part it...
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