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Protect Your Home u0003With Mobile Leak Alerts. Then they sent me a new pilot light assembly, which I was sure wouldn't work as the pilot light was working. Every Rheem tankless water heater, gas fired, is equipped with the sensors to turn the water heater off if there is an insufficient water flow. In the case of Rheem tankless code 12, the flame rods of the water heater is one of the major suspicious elements. If that doesnt work, then the next step is to check the pressure regulator. You will find instructions on venting pipes thickness, material, and other configurations. It means poor or incomplete combustion. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. Rheem Electric Tankless Water Heater Error Code E5 05. Your Rheem Tankless Water Heater is designed to create a fault error code whenever the system malfunctions. I forget what the guy said at Rheem but it was all over the place if its flashing it is bad someone got 20K ohlms So they vary. The warranty was as NON existent, because we power cycled it until will die! Set the valve to the On position now that the pilot light has lit. Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. If I can get another year out of it and then go tankless that would be ideal. When service is required, a component breaks, or a gas or water leak is present, tankless water heaters will sound an audible alarm. If the wiring shows signs of wear and tear, it needs to be repaired. It should take a quarter-turn. Yes, cold weather can affect your hot water heater. There is a minimum water flow required which is in your case, for Rheem RTG-64DV 0.40 gpm. An example of data being processed may be a unique identifier stored in a cookie. Senses paint fumes gas etc. Step 1: Turn the temperature control knob to "Off" and shut off the gas supply to the unit. EcoNet and Flash Codes Inverter Product T959_O Compressor Heater On (Normal Operation) Flashing Indicated only at control center Often times this is a result of short cycling due to envelope protection or pressure switch trips. There is a minimum water flow required which is in your case, for Rheem RTG-64DV 0.40 gpm. The valve will have a red handle that controls flow. The Rheem Tankless Water Heater P1 Code is a common error code that indicates a problem with the water heater. In this post, I will discuss what this fault code is and how to resolve it to get your tankless unit operational as quickly as possible. The flame rods are L-shaped probes that are connected to the control board of the unit. Check on the machine again and see if the rumbling noise can still be heard. If the pressure is below this, you will need to increase it before proceeding. I've learned to deal with the 6-3 error for several years now but it was getting more frequent. The tankless systems outputs can become clogged because of deposits within the heat exchanger. Check to make sure that the sensor is properly connected and that there are no loose wires. Thankfully, there are some easy steps you can take to fix this problem and get your Rheem tankless water heater back up and running. Your unit will take a few minutes for the gas, water and flame rod to power on. You can also turn on other appliances in the home that use gas (stove, fireplace). A gas shutoff is installed to turn off the gas supply to the water heater. To decrease pressure, turn in an anticlockwise direction. 03. Unable to Light the Main Burner. I tried looking for the pilot light, didn't see it through the window. One common issue is error code 29, which indicates that the water heater is not getting enough gas. Contractor's Assistant: How old is your Rheem water heater? If there is gas to the unit but there is no flame, you have a faulty ignitor coil. Your water heater model has some specific instructions on venting material, pipe thickness, and configuration. Then, leave your water heater for 30 seconds in state of disconnected from the power source. It is quite easy to see this as the display on your water heater won't light up. Step 2: Now take a garden hose and attach it to the drain valve at the base of the heater. Called support number for Hybrid water heater 800-995-0982 (Thanks! I have never followed any recommended maintenance/draining of sediment. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. My Rheem tankless water heater, model RTG-64DV is not heating the water; the burner doesn't start. Clean or replace the flame sensor to fix this problem. First, try resetting the system by turning it off and then on again. Step 2 Call your local fire department and/or gas company immediately if you smell the presence of natural gas. Simply click here to return to Rheem. Yours can be found on the rating plate on the water heater. Once confirmed, replace the faulty ignitor coil. Thanks 2016 New water heater fail. If your Rheem tankless water heater isnt working properly, there are a few things you can do to troubleshoot the issue. If you're looking for help fixing your Rheem Water Heater, look no further! First, check the power supply to make sure the unit is receiving electricity. Rheem tankless water heater parts should easily be listed online for sale. Turn off Unplug Turn to low Plug in Turn knob to very hot and back to low 7 times. Take it to the nearest gas station to get filled up. E02 - This code indicates that the unit's gas valve is not open. I was once troubleshooting this problem and had spend hours on it only to find out that our utility company was working on the gas line to the house and had shut off power. Examine the igniter wire for any damage. This can be caused by scale and sediment. Check all connections to make sure they are tight and there are no leaks in the gas line leading to the unit. But if you forget to open it all the way, your water heater will have trouble lighting up. The inlet water pressure may be too low. But this video should help you out if a 200-300$ jam. Rheem tankless water heater code 11 appears when there is an ignition failure. Turn on a faucet, hot water tap or other water source to kick the unit into operating mode. Turn the water heater's gas valve switch to the "OFF" position, wait for a few seconds and then flip the switch to the "ON" position to reset the system. Evacuate the home as soon as possible to avoid injury or possible death. Flood ? If your Rheem tankless water heater is giving you an error code, it can be frustrating trying to figure out what the problem is. Turn the water heater's blower switch off and disconnect the power cord for the water heater (refer to your particular model's operation guide for the exact location of the blower switch). Can't find what you're looking for? Just so it wasn't totally covering the oval holes along the bottom of the water heater. If the temperature No, a water heater is not part of an HVAC system. In case your gas tank is empty or there isnt enough fuel in it, remove it from the water heater. Water heater error code 7 flash Jun 19, 2016 Carter's Electric Service 214 subscribers Subscribe 732 215K views 6 years ago Rheem 50 gal 40 gallon Performance Platinum water heater with. Connect one of the multi-meter's probes to the number two pin and the other probe to the number three pin of the Molex connector (middle black wires). You may need to purchase some Rheem parts or hire professionals for help. The unit is 13 years old. I think their techs just read off a list of things to try. Hunker may earn compensation through affiliate links in this story. Sensor Failure Uncommon fault reserved for manufacturing. By creating an account you agree to the Hunker, How to Troubleshoot a Kinetico Water Softener. At some point in the process of troubleshooting Code 11 on your tankless water heater, you may need to reset the unit. Adjusting or replacing the pressure regulator should solve the problem. Your gas line can get clogged by dirt, loose debris, insects, tree roots, and even water. Dont forget to make sure that the thermostat is on as well. You need to hire an electrician to ground your water heater. Is a bulging water heater dangerous and should it be replaced? Remove the access panel on the front of the unit. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. BOY this video sucked but it helped a lot of people lolvia YouTube Capture Step #2: Now shut off the power supply to your tankless system. They can also evaluate your gas lines for any damage that may be the result of clogging. Follow these steps to reset your Rheem tankless water heater: Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. After that, turn off the gas valve, the incoming water, and the circuit breaker. Reconnect the Molex connector to the bottom of the control pad, reconnect the water heater's power if and turn the blower switch to the "ON" position. If the flue or combustion air inlets opening gets blocked by debris, remove the blockage. I fixed the leak and dried out the water and it started working. 2. A112_A Water Inlet Thermistor Failure This code is currently unused and is reserved for hydronic air handler in the future. Ignition Failure can also be the result of low gas pressure on your unit. Gas Rheem hot water heater (no hot water as of this morning.) Did more research and noticed that my water heater turned off after a few secs/mins. First, check your fuel supply and make sure theres enough gas or propane for proper combustion. Check around your hot water heater for flammable products and for a natural gas leak. These water heaters may help you qualify for insurance discounts 2. So I called Rheem and they sent me a new controller. You will need to hire a professional to help you with proper venting installation. Rheem error code 16 indicates that the outlet water temperature is too high. 2. A gas line, on the other hand, can acquire a bad dent or kink that prevents gas from flowing through it. Every tankless unit is powered by electricity even if it uses gas for heating. The water heater's gas valve is located near the bottom of the unit and connects to your home's natural gas line. A professional can figure out the source of a blockage and clean it with special equipment, like a drain auger. Drain the water heater by relieving it through the vent pipe. My Water Heater Smells Like Gas - What to Do? Click here to add your own comments Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. So I bought some pipe insulation for about $6. Check your manual that the correct size vent pipe was used. Manage Settings Then flash 6 times and then 3 times. First, locate the gas valve control knob. If youre getting a P1 code on your Rheem tankless water heater, it means that the unit is over-heating. Ensure the airflow is not restricted or blocked. Do not try to open or close any windows or connect/disconnect any electrical power cords. Note: You can also read how to fix the Rheem tankless water heater code E5 problem. Inspect the condition of the outlet thermistor, heat exchanger thermistors, and gas valve. Push it in and turn it counterclockwise until the term Pilot or Ignition appears in the On position. As you can see, it regulates the pressure of the intake of gas. Simply click here to return to. Call your local fire department and/or gas company immediately if you smell the presence of natural gas. Check the vent terminal and exhaust venting. Now, take out the Pilot Assembly and the Thermophile Wire. This flashing is usually accompanied by a high pitched beeping sound. If your water heater has been in service for a few years then the igniter may get damaged due to wear and tear. If your water heater does not begin working or another "lock out" condition occurs, have a competent hot water heating specialist diagnose the system and make repairs. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. You should consult with a licensed professional and check local permit requirements before starting any project. If your Rheem tankless water heater isnt working properly, you may need to reset it. Check the heat exchanger for scale buildup. Wait for the green light on the control pad to blink and press the following buttons in sequence: Left, Right, Left, Left, Right, Left, Right, Right (you will need to perform these actions within 30 seconds of reconnecting the power cord to the water heater in order to be successful). Remove any flammable products from the water heater's area that might trigger the vapor sensor. Follow these instructions to replace your igniter: Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. Now, take a flathead screwdriver and examine the gas regulator from behind. Step #3: Then, disconnect the cord from the power connection. Another often overlooked issue with error code 11 is that the problem might actually be that the Igniter wire harness may be worn out. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . You may need to clean or replace your vent pipe if it is blocked. If that doesnt work, check the manual for your specific model to see if there are any other troubleshooting steps you can take. Open the hot water faucet. How? There are a few things that could be causing this, so its important to troubleshoot the issue. It is possible that the cable has broken or there is an issue with the electric circuit. Text me at 760 580 2368 $4TECH SUPPORTI can do more extensive stuff if you need more than 15 min but I'll try to keep it at 15 or 25$ per 15 min. "A006 Suction tempterature too low". ignitor coil, Here are the steps of the process in Detail. Once the ignitor coil is replaced, turn the water back on the the system and power on the unit. Learn what to do, repair, and how to stay safe in this guide. The error code 15 you are talking about is actually not an error. I tried looking for the pilot light, didn't see it through . This is the reset button. Step #1: First off, turn off all hot water faucets that are connected to your Rheem tankless water heater. The Rheem tankless water heater code means that incomplete combustion is taking place in your heater or it may be that the water flow is too high. Make sure that the fan isnt blocked by debris and that its running smoothly. If everything looks good, try replacing the sensor. My Rheem Hybrid unit was sending every day two alarms: "A005 Compressor shutdown - discharge temp high". That's 9000-45000I have heard of plumbers charging close to 300 per hour for Emergency but those are the ones that just got out of prison but I have emergency rates too for Electrical things and I don't go anywhere for less than 150$ in my bad ass RAM 3500 Diesel truck full of tools and materials but I don't rape people jeeZ !!! Also, check that the valve supplying gas to the unit is fully open. But one of the most common error codes they have is Code 11. If any of you have the same problem, hope this will help. A gas pressure regulator is a piece of equipment on your heater. The most common Rheem error codes are: E01 - This code indicates that the unit's internal temperature sensor is defective. It is safe to enlist the help of a professional as earthing can be tricky. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. Code 11 means that the ignition system has failed. It should compress inward a quarter-inch when kept in this position. Check the Rheem tankless water heater manual for your specific model. If I do, then the next place I look is to replace the ignition coil. Hold down the reset button inwards until it clicks in place. Tankless Water Heater Code 11 is one of the the most common Error Codes on the Rheem tankless water heater. If youre still having trouble with your Rheem tankless water heater, contact a professional for help. It showed up on the controls as error code 11. All I had to do was to remove the flame rod, remove or the dark carbon deposits, reinstall it and then the unit was back up and running. The hot water should begin to run within 15 minutes. Rheem Electric Tankless Water Heater Error Code E4 04. To see if this is the case, drain the water heater so you can remove scale and sediment from the tank. To inspect the wire harness of your igniter, remove the burner lid. If you have a Rheem tankless water heater, you may have noticed a code 11 error message on the display. I agree with Pat. It may cause a weak flame or no flame at all. To begin, unplug the power cord. Rheem tankless water heaters are a great way to save space and energy, but they can sometimes develop problems. Rheem Water Heater Troubleshooting Guide File Type Author: blogs.post-gazette.com-2023-04-18T00:00:00+00:01 Subject: Rheem Water Heater Troubleshooting Guide File Type Keywords: rheem, water, heater, troubleshooting, guide, file, type Created Date: 4/18/2023 8:02:30 AM Refer to your Rheem tankless water heater troubleshooting manual for more detailed instructions. Clamping pliers or an open-end wrench can also be used. Rheem Tankless Water Heater Systems are generally reliable. Sufficient ventilation or air supply is required to operate the water heater optimally. Cut a strip about 12 inches long and then cut it width wise in half. This can be checked with a pressure gauge at the inlet to the unit. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. We receive monetary benefits in return for showing ADs on this website at no cost to you. I replaced the pressure sensor but still had the same problem. In preparation for troubleshooting, the system is turned off. 1. Remove the cap from the regulators very center. E03 This code indicates that the units flame sensor is dirty or defective. Excessive wear and tear may cause damage to the igniter wiring. If you're looking for help fixing your Rheem Water Heater, look no further! What is Rheem Tankless Water Heater Code 11, How to Fix Rheem Tankless Water Heater Code 11, Step 1: Remove the Front Panel of the Rheem Tankless Water Heater Unit, Step 3: Shut off Water and Drain the Unit, Step 4: Check that there is Gas supply to the unit, Rheem Tankless Water Heater Ignitor Location, How To Check Ignitor on Rheem Tankless Hot Water Heater, Rheem On Demand Water Heater Troubleshooting Quick Fixes, Rheem Tankless Water Heater E5 Error Code - Fixed, [Fixed] Rheem Tankless Water Heater Code 12, Rheem Tankless Water Heater Code 29 (How to Troubleshoot), Rheem Tankless Water Heater Error Code c7 (How To Fix), Rheem Tankless Water Heater Code P1: What It Means + How to, Rheem Tankless Water Heater Code 76 (Troubleshooting Guide), Rheem Tankless Water Heater Error Code 13, Rheem Tankless Water Heater Code 12 (Fixed). Flood damage is big time scam central. Every time when I plan to use hot water for shaving, my Rheem tankless is not working, it shows the error code 15. If the reading on your multi-meter reads below 9k or above 45k ohms, the flammable vapor sensor is faulty and in need of replacement; you cannot reset the system until this issue is resolved. It could be that your propane tank is running low on gas. Switch off the unit from the control panel. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. I had a slow leak. The consent submitted will only be used for data processing originating from this website. Love You Tube but I don't want to be a YOU TUBE WHORE!! It is important to not the this sound is not a temperature warning. One of the few downsides of using a tankless system is that when a fault code occurs, there is no way to get any hot water. Open the hot water faucet more to provide enough volume. First, check to see if theres anything blocking the vents on the unit. Locate the small red button near the bottom of the control board. To inspect the wire harness of your igniter, remove the burner lid. 13 Common Rheem Tankless Water Heater Error Codes 01. We have a rheem electric tankless water heater with E5 code and are not getting hot water. This fault code is also common on Rinnai and Richmond tankless systems. If nothing helps, then an expert would have to replace the control board. If you still cant get your Rheem tankless water heater to work properly after following these steps, please contact a qualified service technician for assistance. What maintenance can I do on my Rheem hot water system or appliance? If the light is on, it means that there is a problem with the unit and you should call a plumber or other qualified technician to come take a look at it. But I installed it anyway. power outage? Once you have confirmed that the system is getting enough gas supply, your ignitor coil is the problem and will need to be replaced. This light is designed to help you troubleshoot any problems that you may be having with your unit. The only way to fix this issue is to replace the igniter. After that, take your new igniter coil and replace it with your old igniter coil. Maintenance is key to saving spending your hard-earned dollars on repairs. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. water will also affect it 9-45 kilo ohms. Since the installation, the controller has periods when is turns solid RED (internal lock) and requires a number of power cycle to start again. Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. Rheem is a leading manufacturer of water heaters. Honeywell LED code sequence 3x flash . 1: You hear a rumbling noise. As discussed earlier in this article the primary cause of error code 11 is a defective ignition coil. -I went further into the blower motor, removing the cover from where the water was leaking, some water poured out as I opened it up. Air in the gas line can cause ignition failure. The solution is to bleed the gas line. This works for reset of other codes too. Redo the entire process if the pilot light goes out. 3. Install the new ignitor coil in place of the faulty one. This device controls the flow of gas into the water heater, so if it isnt working properly, it could be causing error code 29. Once confirmed, replace the faulty ignitor coil. If you need more help. Save my name, email, and website in this browser for the next time I comment. Save my name, email, and the Thermophile wire do not try open! Only be used for data processing originating from this website so you can remove scale and sediment from the heater! 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