You may have opted out of receiving messages from IRS password service. The best answers are voted up and rise to the top, Not the answer you're looking for? It will ask twice. We and our partners use cookies to Store and/or access information on a device. Or you can contact a tax professional. Even when I do my taxes, I am able to verify that it is me logging in with a code that gets sent to my number. T-Mobile support states they do not know the reason for this failure. Hopefully it will help you all as well. Clear search Enter your username or e-mail address. mail verification alternative is closed down due to covid. Businesses: (800) 829-4933. i am curious to see if it really takes 30 days. An official website of the United States Government. I was told it takes 30 days for a mobile number to be recognized by the IRS. i was able to do this today. The IRS encourages taxpayers to use its online services when possible. AT&T - I think you misunderstood the problem. I've been told several times being able to not verify my identity with the IRS right now due to the COVID19 shutdown that IT WOULD NOT BE HELD AGAINST ME OR ANYONE AND I WPULD STILL RECEIVE MY STIMULUS CHECK and it all a LIE!!!! File 1040X or Wait? This is where I start registering for my account. The letters are sent to you via U.S. mail. When I spoke to a person there, she was kind enough to review my records and could not figure out why I was being denied registration. Even that little bit of information took her awhile to find. The Wheres My Amended Return? I can not verify my identity without renewing my expired Identification Card. You can file your own return without providing phone number, but seems like the major services require it. Any notices or letters you've received from the IRS. Waiting doesn't put food on the table or doesn't pay the bills!! And how to capitalize on that? You have clicked a link to a site outside of the TurboTax Community. Since IRS doesnt mail the transcript anymore, we have to get it online. If an IRS agent doesn't meet these criteria, they are not legit. Do you have a postpaid or prepaid account? Alternative ways to code something like a table within a table? There us absolutely notjing else I can do but sit around and wait! Make sure you're ready when the agent answers if you're not, you will have to hang up and start the process over again. I've unlocked my experian credit file. You set things correctly, so the issue is not on your end. They don't threaten enforcement actions such as jail time or calling immigration. I am trying to open an online account with IRS to get copies of my returns. Of course no one expects things like this to happen but don't you think the IRS should be available someway for people in our situation?? There are other ways to reach the IRS. The IRS web app says, "We'll need one more way to verify your identity. ID.me appears to be an outside provider of security services for the IRS and the use of the ID.me system is now mandatory for new users to access the on-line features on the IRS website. IRS does not have any consumer support option for registration to their online systems. Please can anyone help me and everyone that's going thru these issues give us some type of REAL ANSWERS!!!! Please if there is anyway you could possibly help me please help me! Do you know what kind of information the IRS site is looking for or how they verify an identity using the mobile phone number? Should never have been a plea dealslam dunk case that should have ended in life in prison w/o parole or the DP. i saw post of people saying that you need to have a post paid phone with a caller id that matches your name. To protect yourself, you must know the signs of an IRS phone scam. Next, enter the basic details that are asked such as your email address, and confirm that you are submitting the correct information. Then, prepare to wait on hold for a long time. i AM tring to resve a cp12 notice and cant get anyone to resolve it. It allowed me to createan account. Sorry for the delay. I have literally contacted anyone possible thru email due to no one answerinh any phone calls from the IRS i have yet to get ANY TYPE OF A SOLUTION!!!! I'm just swinging by to see if you've had a chance to look over my previous reply to you. This tool is for optional use by IRS employees, taxpayers, tax professionals and others prior to entering an IRS facility. My daughter filled her taxes for the first time and is not able to identify her information due to her being under the age 18. Yes i understand that. I gave up on the IRS validation exercise and invoked their option to validate through US Postal. I am assuming there is a snag on my account, linking my mom's name with my phone number. Same thing just occurred to me. They only request payments to the US Treasury. Explained the issue. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. You have the option of entering your You can access it here: https://forums.att.com/conversations/wireless-account/irs-cannot-verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d. Additionally, you can't be barred from filing taxes for not having a phone number. Some telephone service lines may have longer wait times. The IRS received 7.5 million more calls last month than in January 2020 "due to an unprecedented demand," an agency spokesperson said. Here are the phone numbers and times if you have questions about individual, business, non-profit, estate, gift, or excise taxes. Hi I got rejected on returns because of a ip pin that I dont have so is there any other way to send my returns to the irs ? The IRS offers only two ways to verify your identity: Only those who receive a 5071C Letter should use the verification system. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. Get the latest information on IRS operations and services. Just wondering how you cleared up this problem? I spoke with a customer services representative and was told that my middle initial is already on my caller ID. But now that I'm on postpaid I shouldn't still have this problem. The easiest way is to send a code to your phone by text message (SMS). Has anyone solved the problem, I am facing same issue, unable to get IRS text to verify account. I'm filing taxes through H&R Block, and they claim that the IRS requires my phone number. Specifically, they need to verify that my personal information matches the subscriber information for my US-based mobile phone account. Did the information on this page answer your question? site says. To ask questions about tax returns or other tax-related issues. What does Canada immigration officer mean by "I'm not satisfied that you will leave Canada based on your purpose of visit"? Tax professionals dont work for the IRS. Please try again in a few minutes. I dont know if there is a solution to online verification but I believe the IRS offers an alternative verification method by US Mail. I'm going to have to wait for the Activation Code to arrive in the mail. I found I filled out the IRS with my middle initial, on T Mobile I do not use it. Please, I am a single mother and struggling I need my tax money!!!! The IRS is normally busiest during tax filing season. I am trying to request my tax transcripts online on IRS.gov in order to get a loan to purchase a house. This has been going on for 2 years. I did not file 2018 and i filed 2019 and my State was accepted approved and taken due to owed taxes. And YES my information is correct. If anyone needs help with this, please contact us when you have a moment and we can get you updated. Our help lines are open Monday through Friday. The IRS registration presentation is at this site. If you want to talk with a live person about your business taxes, select these options: 1, 2, 1, 3, 2, ignore two requests for your Social Security Number, 1, 4. If youre trying to contact the IRS, you probably already tried to get help online, but the IRS website is hard to use. I think the callerid probably doesn't matter either. Is anyone able help me solve this? . I don't know if mine was recognized yet. Certain taxpayers may qualify to get free tax return preparation and electronic filing help at a location near where they live. Here are my answers: I used to have a prepaid account which I have already changed to postpaid account. Your phone must be a U.S.-based mobile phone number associated with your name." It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. The process is straight-forward enough and the instructions are clear. TheID Verify websiteor phone system asks questions that only you can answer correctly. On top of me npt being able tp RECIEVE my federal tax check yet is this gping to stop me from getting my stimulus check? be no effect on the processing of your return if you choose not to If so, banks and other agencies can't be used to verify your identify with prepaid accounts. Put your zip code in the search box and the radius you're willing to travel. You don't have to deal with the IRS on your own. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. It only takes a minute to sign up. Last June, the Treasury entered an $86 million contract with ID.me, which checks a. Please help! Use your personal phone and phone number To verify your identity with self-service, the most common verification method, you will be asked to enter your phone number. tool. The IRS has filed a substitute for return for you. If you need to call us, we can be reached at 800-922-0204 from any phone, or *611 from your VZW phone. through regular mail delivered by the United States Postal Service. The representative said he was not an analyst and could not figure out why the mobile phone number verification is failing. IRS identify verification via Verizon phone provider, Re: IRS identify verification via Verizon phone provider. We can't fire the IRS or EXPERIAN, since they are insulated from consumers. You must wait 3 weeks after filing the form before using Wheres My Amended Return? The funny thing is now, and you can't make this up, but the IRS will only except the form 2848 via fax for security reasons. You can create a login at www.irs.gov/account which will enable you to do things like check the balance of your estimated payments YTD or make an estimated payment. Wheres My Refund? I'm so aorry but are you sure ill at least recive the 1700 stimulus check? But, we CAN put pressure on carriers like AT&T to address this. US Tax: Can I modify my state tax return after submitting? Each listing will show the address of the IRS office, its hours, and a list of local services. How much more time does Verizon need to fix this? You may need your ID, a copy of your last tax return, and other details to verify your identity. Support told me they would reach out to IRS to find the problem, there is no information on my ticket that states Verizon is doing this. Please double check that your phone number was typed correctly or try a different number. I expect that was also the same issue with the USPS as I'm pretty sure my Experian account was blocked at that time also. Why can't IRS verify my identity using My T-Mobile phone. **Say "Thanks" by clicking the thumb icon in a post. And i filed 2019 and my State tax return preparation and electronic filing help a... Post paid phone with a caller ID that matches your name. not satisfied that you need verify. Having a phone number verification is failing am a single mother and struggling i need my tax money!!. Verification is failing their option to validate through us Postal accepted approved and due! Reason for this failure way to verify your identity: only those who receive a 5071C Letter use... 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