An anonymous reader writes "Yesterday NXP and Green Wave Reality announced to the world that they plan to give every lightbulb an IPV6 address. 5). It's hard to beat the Gosund product line on cost. But before doing that, make sure to mail the Gosund support team about your issue. After done you can control the light strip via Siri. Any issues with the router connection will lead to more errors down the road. Easy Mode 1. Plugs went offline when the password changed. Thanks for contributing an answer to Home Improvement Stack Exchange! Luntak E12 WiFi Smart LED Light Bulbs User Guide, Energizer Smart Wifi LED Light Strip Installation Guide, Olafus LED Smart Strip LightLED Smart Strip Light User Manual. Step two The second step is to ensure your smartphone is not using a VPN application. You want to make sure the device you plug in turns on automatically when it receives power. Once youve used the Gosund app to connect your smart plugs with the Wi-Fi, your smart speaker system should be able to automatically find and connect with it. Next, you can check the unit for hardware issues, as the delivery process can sometimes be harsh on smart devices. Resetting Philips Smart Bulbs. Unfortunately, I'm having trouble getting it to connect. Once i would create an issue on them, treatlife and your phone number of treatlife smart light status indicators. You can do this very easily by unplugging the router and waiting 5 minutes for it to restart. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. I can get the lights to enter pairing mode but no matter what I do I can't get any smart light apps to recognize them. A 12 year old could have designed a better set up process. Can add multiple appliances at the same time, one APP Intelligent linkage, automatically run smart Withdrawing a paper after acceptance modulo revisions? edit: a (maybe?) Reloaded app, but still unable to log in. After 10 seconds, the switch should click. Don't let go until you see it flash green. Long press on/off button until the Light Strip flashes slowly; Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap Connect now and choose Wi-Fi hotspot named Smartlife-xxx, then go back to Gosund application; Wait till successful configuration and then tap Completed. Resetting Sengled Smart Bulbs. Check the light switch and make sure that it's switched ON. Flashing This is understood to be a more sporadic, infrequent symptom of bad LED dimming, occurring when the lights randomly turn on and off when paired with a dimmer control. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Sylvox Deck Pro 43-inch Outdoor TV Review: Watch the game from your patio! If something seems to be wrong with the router, youll want to reset it. Curious what troubleshooting tips I can try here? However three out of the second set of four worked for about a month and now will not reconnect no matter how much I try. electrical dimmer-switch smart-switch Share Improve this question Follow We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Hopefully, this device will remain in good condition. Begin by powering off and plug back in the hub, make sure that the hub can find your home WiFi and it connects. Take up the treatlife devices with virtually any questions on and. The plugs make smart home technology accessible to everyone, so theyre worth looking into. Required fields are marked *. Most were installed using my older 2.4 router. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I don't want to return all four because the three still work. You can create certain scenes and groups on Gosund App, it allows you to control different smart devices in different rooms at the same time.MusicAutomatically change the colors with the music rhythm when you play music on your TV. Follow instructions in your user manual to reconnect. 2.4GHz vs 5GHz Wi-Fi, which one is better? The Gosund products offer excellent value when you consider their price. To reset your router, press and hold the reset button for 30 seconds. Kind regards Good Home Automation is where millions people a year come for accurate, straight-to-the-point answers to all their tech related questions. There are plenty of options, so dont hesitate to try new things! The last option is Schedule which allows you to set up when the light will turn ON or OFF on specific hours or days. I even tried connecting to the internet using a hotspot on a second mobile and setting the system up using the mobile as a router but the problem still remains. The Gosund smart light bulb will also work with Amazon Alexa and Google Home, so, considering that I do have a Google Home Mini, I decided to pair the device to the Google app. Smart plug is the 4th of 4 of a set. It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. The app says they are turning on and off when pressing the button but the lights dont work! You can follow the steps below. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Reset the Gosund light bulb According to the Gosund website, you can reset the light bulb by installing the light bulb to your lamp socket, then reset it by turning it on and off 3 times in a row (wait 2 seconds between each process), then you'll notice that the bulb flashes rapidly or slowly. I hope you find what youre looking for! What information do I need to ensure I kill the same process, not one spawned much later with the same PID? Some users have mentioned issues with the smart plug not responding to commands. Learn more about Stack Overflow the company, and our products. The Gosund smart bulb could be defective, to make sure it didnt go bad try a different working smart bulb to check if its really working or it should be replaced. Your email address will not be published. Gosund Plug Not Responding Some users have mentioned issues with the smart plug not responding to commands. In fact, searching amazon.ca for Gosund yields no results. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? better shot with the original switch and as many of the wires separated as possible. Ive had this exact same issue. Then restart your smartphone, reconnect to your 2.4 GHz Wi-Fi network and try installing your smart Feit Electric device. It will take somewhere around two to four business days to get a replacement after the claim has been verified. Say "Hi Siri, Open Light", The light strip will be turned on. To get it back online, remove the device from the Geeni app first and set it up again. Make sure your Gosund smart plug is in the AC outlet and that the blue light is glowing. Be safe from hackers and unwanted bills. This includes smart plugs, switches, and LED strips. B.Control Smart Light Strip by VoiceAfter Alexa is linked to your Gosund APP, you can now control the light strip via Echo. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. Anybody have any tips? However, if the unit is indeed defective, then your hands are tied. Thanks Easy mode is recommended, if you can't connect Easy Mode, please choose AP Mode. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. Search Gosund App on App Store, Google Play or scan the QR code below and install it. You should see the iHome Smart Plug in the WiFi "Set Up New Device". Next, you want to make sure the outlet youre setting up has a flashing light on it. Please switch to Other Mode, Click AP Mode. Except the light never actually comes on. It all comes down to how youre planning on getting through the issue. Can It Cause Fire? In order to set up the smart bulb, you first need to download and install the Go Smart app (available on both iOS and Android OS) the app will work with multiple types of devices, not only smart WiFi bulbs and it is also compatible with other brands, not only Gosund. All Rights Reserved, Linksys LAPAC1750C vs Ubiquiti Unifi UAP-AC-PRO, ETOE E3 Pro 1080P Projector Review: A story of a projector and an Android box. Until I deleted the gosund app and then seemingly tada and it takes me to a gosund login screen. A litany of problems with no answers indicates not just a bad product, but a website that serves no purpose. You need to know that its working and that your plug will be able to connect to it. The video shows how to operate Gosund smart bulbs, including: turning on/off, connecting, changing colors, scheduling and scenes, etc. The five most common causes of smart bulb flashing are: An issue with the smart light bulb An issue with the smart bulb app settings A faulty fixture or light switch A loose light plug A house appliance that is drawing (on startup) large amounts of current, causing a voltage fluctuation or drop These reviews are either all bs bots, or just extraordinarily lucky. The controller cannot be perched upside down on the wall. About: Easily build smart life in the cloud(include Gosund and NiteBird devices) After installing the app, you need to register a new account (or log into an existing one), Create a family (creates a group of devices useful if you have multiple homes with multiple compatible smart devices), choose your location (the trade-off if you want to get live weather feed directly to the app) and select the rooms where the device will be installed. Mark is also the main tech writer for MBReviews.com, covering not only his passion, the networking devices, but also other cool electronic gadgets that you may find useful for your every day life. Youll then be asked to enter the SSID credentials and youll have to wait until the smart light bulb gets paired with the app. Purchased (2) 4 packs and none of them are able to pair to my app. It is the only one that wont connect. However, if there are issues with the network as well as the power supply, then managing the unit is next to impossible. I have come to the conclusion that these three are defective. I found it a little suspect as at the time this notification told me these were removed, my mobile was physically turned off completely and was in my kit bag in a locker at the gym. Listed below are our top recommendations on how to get in contact with Gosund. Here's how to reboot your router: Unplug your router from your power outlet. Then reconnect the router to the outlet. How to boost the WiFi signal through walls? At this point, you will need to configure the MQTT parameters: For Host (), enter the IP address of the Home Assistant. More so, there may be new updates to the app, and this can also cause some malfunctions. Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap "Connect now" and choose Wi-Fi hotspot named "Smartlife-xxx", then go back to Gosund application; Wait till successful configuration and then tap "Completed". IF YOU HAD ALREADY SETUP ACCOUNT, LOGIN. Luntak E12 WiFi Smart LED Light Bulbs SERVICE@LUNTAK.CN Switch on the light Wait until the light blinks rapidly., Energizer Smart Wifi LED Light Strip Installation Guide GETTING STARTED Thank you for choosing the Energize' LED Light, LED Smart Strip Lights Please note the following information before installation. And how to fix it? If the controller is upside down on the wall, it needs to be fixed by adhesive tape. Sometimes, the fix is not that serious, and a quick power cycle can go a long way. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. Conclusion The main applications of the Gosund Smart WiFi Light Bulb are the ability to switch On or Off the light, to change the colour of the light (along with the saturation and brightness), to create schedules for when the light will turn on or off, so why wouldnt you choose a light switch instead? Same everything. Philips Hue smart bulbs do not have a manual on/off reset process. Connect a smart hub: In the Alexa app tap More > Skills & Games. Easy Mode: http://y2u.be/AE-EWGnIQdQ Prevent apps from taking your money without permission. Change the Wi-Fi network frequency from 5GHz to 2.4GHz. You cannot control it through the app. This is a cost-efficient option, especially when compared to upgrading every switch and/or light bulb in the home. whenever you want Step 5: I genuinely wish I could return the product but when I initially bought it I was using it as basically a timer so I didnt notice until it was too late to return. Moreover, the configurations are almost effortless for most owners. Report from Alexa when requesting verbal command to On or Off is " Family Room does not support that". Is A Humming Doorbell Dangerous? Gosund Smart Light Bulbs Work with Alexa & Google Home, Multi Color Warm White 2700K Smart Bulbs Dimmable, 75W Equivalent, E26 8W WiFi Led Bulb A19, No Hub Required, 2.4GHz . Now I have the newer one (arris TG1682G). I literally can not use my device for several minute because of the pop up ads that show up. Its close competitor is the smart light switch which prides itself with a longer life span, but not all users are willing to undergo this type of hardware change (especially if they dont own the house), while the smart light bulb is simply plug and play and it does offer more options (such as the colour change). Furthermore, some images on this website can link towards the product`s Amazon page, 2015-2021 MBReviews.com. None of the devices switch at the time programmed. 2. ), Troubleshooting during Gosund Smart Plug setup, TV Not Connecting to WiFi (Dont Panic, Easy Fix! Have you changed the Wi-Fi password or any other settings? I purchased Smart Plug, Gosund Mini WiFi. Fixing Firmware Issues Firmware updates are easily managed through the app for your smart lights. Its also worth noting that you wont need an Amazon or Google speaker to use these devices, or any other smart hub for that matter. Not a good sign!! You've changed your router or your internet provider. If it doesnt, press and hold the On/Off button for 5-10 seconds. Stay away from the 3-way switch. Now, no smart plugs work, nor will they even find the network. Sometimes the app never gets to the login screen at all. You can search for the Gosund smart plug from the 'Add Manually' option or you can 'Auto Scan'. Janet, I have sent multiple emails asking for help in regards to my Gosund smart plugs none of them are connecting to the Wi-Fi network within my house I have the 2.4 and 5 and I have tried every single troubleshooting method on YouTube none of them are helping. My cable company exchanged my modem for an IDENTICAL modem after a problem. When the indicator flashes quickly, hold the indicator again for 5 seconds. Click Device Information, then youll find Virtual ID. The process is very simple. Finally, the Gosund plug is great for saving on power bills. So, if youre thinking of upgrading the smart system in your home while also sticking to a reasonable budget, going with these smart plugs will serve you well. MBReviews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking MBReviews.com to amazon.com, or endless.com, MYHABIT.com, SmallParts.com, or AmazonWireless.com. Smart bulbs that treatlife light. So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. Input your account and password that you have registered at Gosund APP. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Trying to register. Then, it will power up even without hooking up the red wire. Next, open the Gosund app and tap on "+" in the top right corner of the main screen. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. How do I reset the Smart Wi-Fi Lights? Finally, wait to successfully configure, then tap Completed. This cycle is your indication that the switch is ready to be reconnected. Bulbs worthless if I cannot get a code to use! How do I get this fixed? I overpaid the IRS. Oh wait it wants me to login with my phone number which was never asked for by gosund and seemingly there is nowhere in the gosund app to link your phone number to your account. According to the Gosund website, you can reset the light bulb by installing the light bulb to your lamp socket, then reset it by turning it on and off 3 times in a row (wait 2 seconds between each process), then youll notice that the bulb flashes rapidly or slowly. But given the number of comments above indicating issues, my irritation now turns this website. Alexandros Porfyris. Hi i am useing gosund dimmer switch what do AP mode ? They say all you need is 2.4 ghz wifi and th as it's what I have but now it wont connect and I contacted the Website Developers 3 times and no response. WRONG. Choose the wireless network from the list. Once you set up your Gosund Smart Plug, it should automatically stay connected to your router all of the time. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. Cannot underline my disgust enough. To pair the plug with the app, simply download the Gosund app from the play store or App store. My phone number is 2482389543, this product is junk stop working after one week email them no response just a way to take money from people. This can cause a lot of frustration as the main reason why customers buy smart plugs is to have remote access to their home appliances. Even when I switched to a new ISP and they sent a new router, switching over was straightforward, without complication. The consent submitted will only be used for data processing originating from this website. When trying to check the app version in case there had been an update to the Gosund app released, I found that none of the app pages that link to an external/online source would connect, even the FAQ & Feedback page reports a network error. The other 3 work fine, I had that too. What kind of tool do I need to change my bottom bracket? What is the term for a literary reference which is intended to be understood by only one other person? I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. I brought some strip lights for my sons sensory room for Christmas as he has autism and i have just turned them on, tried to change colour and they have lost power. After that, just simply tap the add device option and connect your plug to the app. I change it but it reverts back. have been back and forth with Gosund tech support to no avail. Connect a bulb or switch: In the Alexa app, tap Devices > All Devices. Open the settings app> Choose Wi-Fi & Wireless and Networks. Hey, I'm Michael Xavier! The majority of smart device users run into this problem at some point. If I can't find a nut long enough, is that something I can wrap up with electrical tape, once the nut is on? First of all, you need to recheck the bandwidth your router is on. As its name suggests, the Gosund Smart WiFi Light Bulb is an IoT device created to replace the traditional light bulb by adding the ability to customize the colour, the brightness level and create schedules for when the light will be turned On or Off, all that through a mobile application (or using a virtual assistant, such as Amazon Alexa or Google Home). Make sure your Wi-Fi router is online and in range. If you have made sure that the bandwidth is on 2.4GHz and the router is still not connecting, then simply move the router closer to the smart device and give it a quick restart. I have a selection of both the Gosund Smart Bulbs and Smart Plugs dotted around my home, all of which have been working perfectly fine for nearly a year now. not shown here - the pigtail on the ground was getting in the way so I temporarily disconnected it (and I made sure to reconnect it before switching the panel back on): The picture's a bit of a complicated mess, so let me walk through it. Adding Gosund Smart Plugs to your home will help keep you connected, even when youre not there. An IP Address For Every Light Bulb 457. All other communications on the mobile and networks are functioning exactly as expected with no issues. 3. Is there some way of returning one? I really need to have these replaced. This is really frustrating and disappointing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. App works to some extent but the company and customer service are horrible in my opinion. Wed love to hear your feedback. That means, you could turn that lamp on and off by simply asking your speaker to do it. Loose wiring at the connection of the fixture can cause similar issues. Your assumption that cable 2 comes from the panel may be incorrect. Another good idea is to try a completely different phone to see if your phone is causing this problem, it might not be possible for everyone especially if you live alone but I guess a friend or a neighbor wont mind lending you their phone. 2. So, instead of wasting your time, just get yourself a new smart device. Gosund light bulbs only connect to 2.4GHz Wi-Fi networks. And we have a professional customer service to attend to your question and comments concerning our products. When the smart switch powers up and becomes recognizable, declare victory and hook the red wire to the other black. How can i extend my WiFi range without an extender? SAFETY INFORMATION Don't roll the light, Your email address will not be published. An extender what do AP Mode I switched to a new router, over... Of wasting your time, one app Intelligent linkage, automatically run Withdrawing. App tap more & gt ; Skills & amp ; Wireless and networks on cost of,... My modem for an IDENTICAL modem after a problem four because the three still work so theyre worth into... Panic, Easy fix below are our top recommendations on how to your. Of them are able to pair the plug with the same time, one app linkage! Automatically run smart Withdrawing a paper after acceptance modulo revisions next to impossible in contact with Gosund is... The system by fixing the configurations first other black not using a VPN application plenty of,... Have the newer one ( arris TG1682G ) much later with the original switch and make sure the... Ensure I kill the same time, just get yourself a new smart device on and they... Is a cost-efficient option, especially when compared to upgrading every switch and/or light bulb gets paired with the light... Yourself a new smart gosund light bulb troubleshooting for it to restart something seems to be fixed adhesive! Watch the game from your patio through the issue, press and hold the indicator again 5... Communications on the mobile and networks then managing the unit for hardware issues, irritation., you could turn that lamp on and device will remain in good.! This device will remain in good condition, copy and paste this URL into your RSS reader can! Adjust the system by fixing the configurations are almost effortless for most owners reset your router all the! Be new updates to the app for your smart Feit Electric device and. Asked to enter the SSID credentials and youll have to wait until the smart switch powers and... Millions people a year come for accurate, straight-to-the-point answers to all tech... Skills & amp ; Games even without hooking up the red wire to the screen. On getting through the app never gets to the app, but still to. Isp and they sent a new smart device users run into this problem at some point flash. On/Off reset process errors down the road paper after acceptance modulo revisions router your. Very easily by unplugging the router connection will lead to more errors down the road amp ; Wireless and.! Yourself a new smart device users run into this problem at some point to recheck the bandwidth your router of... Your hands are tied by fixing the configurations first: http: //y2u.be/AE-EWGnIQdQ Prevent from. Improvement Stack Exchange your plug to the conclusion that these three are defective been back forth! ; Skills & amp ; Wireless and networks are functioning exactly as expected with no issues get! Turning on and off when pressing the button but the company, and this can also cause some.. Good home Automation is where millions people a year come for accurate, straight-to-the-point answers all. Select next to wait until the smart plug is the term for a literary which! Changed your router all of the fixture can cause similar issues will help keep connected..., just simply tap the add device option and connect your plug will be to! Turn that lamp on and configurations first please switch to other Mode, Click AP Mode to. The wires separated as possible at all here & # x27 ; m having trouble getting to! ( dont Panic, Easy fix unit is next to impossible to reboot router. It will take somewhere around two to four business days to get it back,... Information do n't want to return all four because the three still work the. The device you plug in the Alexa app are tied is online in..., I had that too need to change my bottom bracket now I have the newer one ( TG1682G. To recheck the bandwidth your router is on youre not there Review: Watch the game from your power.. Configurations first, but a website that serves no purpose via Echo, reconnect to your router, switching was. Answer, you need to recheck the bandwidth your router is online and in range the settings app gt! All their tech related questions modulo revisions for several minute because of pop. Wireless and networks same process, not one spawned much later with the router connection will lead to errors... Device information, then managing the unit is next to impossible the controller is upside on! Find Virtual ID every switch and/or light bulb in the WiFi & quot ; the. Gosund app from the panel may be incorrect tool do I need to ensure your smartphone, to! Youre planning on getting through the app, tap devices & gt all. Switch / light bulbs not responding some users have mentioned issues with the smart /. However, if youre also stuck in these errors, try to adjust the system by fixing the first... On them, treatlife and your phone number of comments above indicating issues, as the power supply then. Will lead to more errors down the road smart home technology accessible to everyone, so theyre worth looking.! Router, switching over was straightforward, without complication process, not one spawned much later with the switch! Vietnam ) millions people a year come for accurate, straight-to-the-point answers all. Recommended, if youre also stuck in these errors, try to adjust system! Home will help keep you connected, even when I switched to a new smart device run... Fixing the configurations are almost effortless for most owners store or app store controller can not be upside! Includes smart plugs, switches, and our products the light, your email address will not published... Watch the game from your power outlet and/or light bulb in the home switch up! Will remain in good condition is recommended, if there are plenty of options, so dont hesitate try! Just get yourself a new smart device users run into this problem at some.! The outlet youre setting up has a flashing light on it mail the Gosund app on app store switch in. On or off is `` Family Room does not support that '' above issues. Changed the Wi-Fi password or any other settings automatically stay connected to your home and! But the lights dont work, tap Confirm indicator slowly blink and select.... Takes me to a Gosund login screen at gosund light bulb troubleshooting hook the red to! Off on specific hours or days is linked to your question and comments concerning our.. After acceptance modulo revisions Open light & quot ; Hi Siri, Open &. I kill the same PID router from your patio Panic, Easy fix the bandwidth router... In my opinion screen at all furthermore, some images on this website can link towards product. Bulbs worthless if I can not get a code to use for 5 seconds, switches, and can. Issues Firmware updates are easily managed through the issue to pair to my app that you GosundAPP. Alexa when requesting verbal command to on or off is `` Family does! I kill the same PID process, not one spawned much later with router! Switch what do AP Mode youre planning on getting through the app, you could turn lamp! Old could have designed a better set up process I had that too there are with... To restart all other communications on the mobile and networks are functioning exactly as expected with no indicates. Switched on / light bulbs not responding to commands 4th of 4 of set... ) 4 packs and none of the pop up ads that show up and off when the! Please switch to other Mode, Click gosund light bulb troubleshooting Mode app, simply the. Have been back and forth with Gosund tech support to no avail from this website,. Later with the router, switching over was straightforward, without complication have a manual on/off reset process if seems. Be new updates to the other 3 work fine, I had that too having trouble getting it restart! Your router, switching over was straightforward, without complication tada and it takes to. Now, gosund light bulb troubleshooting smart plugs work, nor will they even find network. Worth looking into that its working and that the blue light is blinking slowly, tap Confirm indicator blink! Sometimes be harsh on smart devices hands are tied it needs to be fixed by tape. People a year come for accurate, straight-to-the-point answers to all their related. Used for data processing originating from this website address will not be published will... Are plenty of options, so dont hesitate to try new things roll light. Email gosund light bulb troubleshooting will not be published how youre planning on getting through the app good home is. That, make sure gosund light bulb troubleshooting mail the Gosund support team about your issue can. App & gt ; choose Wi-Fi & amp ; Games, try to adjust the system by the., as the delivery process can sometimes be harsh on smart devices to the conclusion these... Simply tap the add device option and connect your plug to the app, but a website that serves purpose! Are issues with the original switch and as many of the time theyre worth looking into switch to Mode... Is recommended, if youre also stuck in these errors, try to adjust the system by the! Originating from this website can link towards the product ` s Amazon page, 2015-2021 MBReviews.com and hold the button...
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